'I am delighted to see how Focus is energising and equipping colleagues in the improvement of processes and services: Focus is contagious!' 

Gill Aitken, Registrar

What services does Focus offer?

Focus provides four services:

How does Focus work with you?

Guided by our proven tools and methodologies and our partnership approach, we create a structured and collaborative environment in which your team can engage with your colleagues and customers to solve problems and identify your own solutions. We don’t do the project for you, or ‘unto’ you – instead, we coach, share expertise and build skills capability in your team to enable you to sustain and develop your improvements into the future.

Our guiding principles are: Collaborating, Enabling, Improving.

You can read more about the Focus approach here.